Droppy is a multi-service platform with four core offerings: (1) Online Shopping — browse and buy from thousands of Kenyan vendors with same-day delivery; (2) Courier & Delivery — book a delivery and have drivers bid competitively for your job; (3) Movers & Relocation — verified crews for home, office, and student moves with fixed quotes; (4) Vendor Marketplace — sell your products online with Droppy handling all fulfilment.
Real Human SupportA Real Person,
A Real Person,
Always Ready to Help
Our Nairobi-based support team is available 7 days a week — via live chat, email, or WhatsApp. No bots for critical issues.
✓Live chat · Mon–Sun, 8am–10pm
✓Email response within 2 hours
✓WhatsApp support for urgent issues
✓Dispute resolution in under 24 hours
D
Droppy Support
● Online now
Hi! How can I help you today? 👋
My delivery is late — can you check?
On it! Your rider is 3 mins away — stuck in Westlands traffic. 📍
Avg. response: 42 sec⚡ Fast
💬
Still Have Questions?
Our support team is available 7 days a week, 8am–10pm.